Privacy Policy

Goey Pictures operates an online storefront where excursion guests can find and purchase the photos taken of them. You reach your photos using an access code printed on a QR bracelet handed to you during your excursion.

You can contact us at any time at help@goey.do or by WhatsApp using the number shown on our website.

Photos of you. Our photographers take photos of guests during excursions. These photos are linked to your access code so you can find and buy them.

Access codes. Each bracelet has a unique access code that connects you to your photo gallery. We use it only to show you the right photos.

Contact details you choose to share. If you give us an email address or phone number for photo delivery, re-download links, or support, we keep it so we can help you. Providing contact details is optional, but it makes delivery and support easier.

Payment information. Payments are processed by PayPal (including card payments handled through PayPal). We do not see or store your full card number. We may receive a confirmation that a payment succeeded, along with limited order details, so we can release your photos.

Basic analytics. We collect basic, mostly aggregated usage data (such as pages viewed and general device or browser type) to understand how the site is used and to keep it working well.

To show you the photos linked to your access code and to let you preview and purchase them.

To deliver your purchased photos as digital downloads and to support re-downloads if you lose access.

To process payments through PayPal and confirm your order.

To respond to your questions and provide customer support by email or WhatsApp.

To operate, secure, and improve our website using basic analytics.

Your photos are taken so they can be offered for sale to the guests pictured in them. We do not sell, rent, or license your personal photos to third parties for their own marketing or other uses.

Occasionally we may use general excursion or scenery images for our own promotion, but we do not use identifiable photos of you to promote our service without your consent.

Excursion photos are kept for a limited time so you have a reasonable window to find and purchase them, typically a few months after the excursion, after which unsold galleries may be deleted. Time frames can vary, so if you want your photos, please purchase or download them promptly.

Order and payment confirmation records may be kept longer where needed for accounting, tax, or legal reasons.

If you ask us to delete your photos or personal data, we will do so where we are not required to keep it for legal or accounting purposes.

Some of our pages offer an optional "find my photos with a selfie" search. If you choose to use it, we collect a photo of your face and process it as biometric data: our system measures the geometry of your face to produce a numeric face signature, and compares that signature with the excursion photos we hold.

The only purpose is to find the excursion photos you appear in, so that you can view and buy your own photos. We never use it to identify strangers, to build a watchlist, to guess your age, gender, ethnicity or mood, or for advertising, hiring, insurance, surveillance, or any other kind of profiling. Face search is never run on you without your request.

How long we keep the selfie: unless we tell you otherwise in the consent screen at the moment you use the feature, your selfie is used for that one search and deleted immediately afterwards. If a deployment keeps selfies for a short period for quality and support purposes, the consent screen states the exact maximum number of days before you agree, and we delete the selfie automatically once that period ends.

Your consent is separate, explicit and optional. Accepting these policies or our Terms of Service does NOT give consent to biometric processing: before any selfie is processed we show you a dedicated notice and you must tick a box that is never pre-ticked. You can decline and still find your photos with your access code, or by messaging us. You can withdraw your consent at any time, and ask us to delete your selfie and any related data, by emailing help@goey.do — withdrawing is as easy as consenting.

Where face search is not offered: we do not offer face search in jurisdictions where we have chosen not to make it available, and in those places the feature is switched off rather than merely hidden.

Separately from selfie search, we group faces within our own excursion photos so that we can assemble each guest's gallery. That grouping stays inside our own photo library, is never combined with any outside face database, and the same deletion and access rights described below apply to it.

We use a small number of cookies and similar technologies to make the site work and remember basic preferences. These strictly necessary technologies do not require consent.

To understand how the site is used, we also use analytics and session-measurement tools such as Google Analytics and Microsoft Clarity. These load when you open the site, so we do not currently show a cookie banner. We use them to measure how visitors find and use our galleries — not to build advertising profiles about you. You can opt out at any time using your browser's Do Not Track or tracking-protection settings, a content blocker, or the Google Analytics opt-out add-on, and you can clear this site's cookies and storage from your browser settings. If you would like us to delete analytics data associated with you, contact us using the details below.

PayPal processes payments (including card payments). Your payment is handled under PayPal's own terms and privacy policy.

Hosting and infrastructure providers store the website and photo files securely on our behalf.

Messaging and email providers (such as WhatsApp and our email provider) help us deliver photos and provide support when you contact us.

These providers only receive the information needed to perform their service, and we do not authorize them to use your personal data for their own marketing.

You can ask us to show you what photos or personal data we hold about you, and you can ask us to delete your photos or personal data.

You can ask us to correct contact details that are wrong, or to stop contacting you.

To make any of these requests, email help@goey.do or message us on WhatsApp. To protect your privacy, we may ask for your access code or other details to confirm the photos are yours before acting on a request.

Excursion photos sometimes include children who are part of a family group. These photos are sold to the responsible adult who purchases them. We do not knowingly collect personal contact information directly from children. If you believe a child's photo or data needs to be removed, contact us and we will help.

We take reasonable steps to protect your photos and information, including limiting access and relying on trusted providers. No online service can be guaranteed perfectly secure, but we work to keep your data safe.

Goey Pictures is based in the Dominican Republic and serves guests from around the world. If you access our service from outside the Dominican Republic, your information may be processed in the Dominican Republic, the United States, or other countries where we or our providers operate, which may have different data-protection laws. We rely on trusted providers and reasonable safeguards to protect your data wherever it is processed.

Depending on where you live, you may have additional rights. If you are in the European Economic Area or the United Kingdom, you have rights under the GDPR — including the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability; our legal basis for processing is your consent and the performance of our service to you. If you are in California, you have rights under the CCPA/CPRA, including the right to know, delete, and correct your personal information, and we do not sell or share your personal information.

To exercise any of these rights, email help@goey.do or message us on WhatsApp. You also have the right to lodge a complaint with your local data-protection authority.

We may update this Privacy Policy from time to time. When we do, we will change the date at the top of this page. Please check back occasionally for any updates.

This Privacy Policy is governed by the laws of the Dominican Republic.

If you have any questions or requests, contact us at help@goey.do or by WhatsApp using the number shown on our website. We are happy to help.